Terms of service
Terms of Service
Last updated: [Insert Date]
This website is operated by Ebon Relic Studio. By visiting our site or purchasing from us, you agree to these Terms of Service, as well as any policies referenced on this site.
We may update these Terms at any time by posting changes on this page. Your continued use of the site means you accept those changes.
1. Use of Our Website
You must be at least the age of majority in your place of residence to use this site or make a purchase.
You may not use our website or products for any illegal or unauthorized purpose, including violating intellectual property laws or transmitting malicious code.
We reserve the right to refuse service or terminate access to our website at any time for violations of these Terms.
2. Products and Orders
Some products may be available exclusively online and in limited quantities.
We make every effort to display product colors, images, and details as accurately as possible, but we cannot guarantee that your screen will display them perfectly.
We reserve the right to refuse, limit, or cancel any order, including orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate billing, shipping, and account information for all purchases.
3. Pricing and Availability
All prices, product descriptions, shipping estimates, and availability are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.
Because many of our pieces are handcrafted and made to order, slight variations in hand-painted finish or detailing may
4. Production and Shipping
Because our products are handcrafted and often custom-made, production times are estimates unless otherwise stated.
We will make reasonable efforts to complete and ship orders within the stated time frame. If there is a
5. Cancellation, Returns, and Refunds
Our Cancellation, Returns & Refunds Policy is part of these Terms.
Because our products are custom-made and produced to order:
- Orders cancelled within 24 hours of purchase are eligible for a full refund
- Orders cancelled after 24 hours are eligible for a 50% refund only
- Orders cannot be cancelled once they have been shipped
We do not accept returns or refunds for custom-made, personalized, or made-to-order items unless there is a major quality issue or shipping damage.
If your order arrives with a major quality issue or shipping damage, you must contact us within 14 days of delivery with your order number and clear photos of the issue.
Please do not return any item without contacting us first.
6. Third-Party Services and Links
Our website may include third-party tools, services, or links. We are not responsible for the content, accuracy, or practices of any third-party websites or services.
Your use of third-party services is at your own risk.
7. User Submissions
If you send us comments, suggestions, ideas, reviews, or other materials, you agree that we may use, edit, publish, or share them without restriction and without compensation to you.
You must not submit anything unlawful, abusive, misleading, or infringing on the rights of others.
8. Personal Information
Your submission of personal information through our store is governed by our Privacy Policy.
9. Errors and Inaccuracies
Occasionally there may be typographical errors, inaccuracies, or omissions on our website, including in product descriptions, pricing, shipping charges, transit times, or availability.
We reserve the right to correct any such errors and to update information or cancel orders if necessary.
10. Disclaimer and Limitation of Liability
Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated by us.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Ebon Relic Studio shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, or products.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, to the extent applicable.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Ebon Relic Studio
Email:ebonrelic@gmail.com